Download a step-by-step guide to in-person consultations HERE.
There's something truly special about a personalized in-person aromatherapy session.
Let me walk you through how to make these sessions special for your clients.
First off, remember that people are coming to you because they want something personalized. They're tired of generic advice and products that don't quite fit their needs. Your job is to make them feel heard and understood from the moment they walk in.
Start by creating a welcoming space. It doesn't need to be fancy, but it should feel calm and private. Have a comfortable chair for your client, good lighting, and minimal distractions. I like to have a small diffuser running with a neutral, calming blend when clients arrive – just enough to set the mood without overwhelming them.
When your client arrives, begin with casual conversation before diving into forms and questions. This helps them relax and builds rapport. Then guide them through their intake form, asking clarifying questions about their health history. Don't rush this part – it's where you'll discover important clues about what they really need.
The magic happens during the assessment phase. Have a selection of essential oils ready to let them experience different scents. Watch their reactions closely – sometimes their body language tells you more than their words! Take notes on what they love, what they're neutral about, and what they dislike.
As you develop their custom blend, explain your choices in simple terms. Clients love understanding why you've selected specific oils for them. This education piece sets you apart from someone who just sells products.
Always end by setting clear expectations. Let them know how to use their blends, what results they might experience, and when they should follow up with you. This clarity builds trust and keeps them coming back.
Your first few consultations might feel a bit awkward – that's totally normal! With each client, you'll get more comfortable and develop your own unique consultation style.
Enjoy the Journey!
xx Katrin
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